Refund policy
Return Policy
All orders for our products are processed and fulfilled through Amazon. Because Amazon handles checkout, shipping, customer service, and returns on our behalf, all returns and refunds are governed by Amazon's return policy rather than a separate policy on this website.
How Returns Work
If you need to return an item you purchased from us on Amazon, please initiate your return directly through your Amazon account:
- Go to Your Orders on Amazon.com (or in the Amazon app).
- Find the order containing the item you want to return.
- Select Return or Replace Items and follow the prompts.
- Choose your preferred return method — Amazon offers free, label-free, box-free drop-off at thousands of locations including Kohl's, Whole Foods, Staples, and UPS Stores.
- Drop off the item and your refund will be processed automatically once Amazon receives it.
Return Window
Most items are eligible for return within 30 days of delivery, provided they are in their original condition with all packaging, accessories, and tags included. Amazon may extend this window during the holiday season (typically for purchases made between November 1 and December 31, returnable through January 31 of the following year). The exact return window for your order is shown on the product page and in your order details on Amazon.
Refunds
Refunds are issued by Amazon to your original payment method, typically within 3–7 business days after Amazon receives and inspects the returned item. Amazon may also offer instant refunds in some cases. Any refund timing and method is determined by Amazon.
Items That May Not Be Eligible
Certain categories may have shorter return windows, restocking fees, or may not be eligible for return at all. These include (but are not limited to): opened software and digital content, personalized or custom-made items, hazardous materials, and certain health and personal care products. Eligibility is shown on the Amazon product page before purchase and in your order details.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or you received the wrong product, please contact Amazon Customer Service directly through your order. Amazon will arrange a replacement or refund according to their A-to-z Guarantee.
Questions About a Product
For questions about a product before you buy, feel free to reach out to us at [your email]. For anything related to an existing order — shipping, returns, refunds, or replacements — please contact Amazon directly, as they have full visibility into your order and can resolve issues fastest.
Policy Updates
Because our returns are administered by Amazon, the most current and authoritative version of the return policy that applies to your order is the one published by Amazon at the time of your purchase. You can review Amazon's full return policy here: https://www.amazon.com/returns